Join Date: Jun 2013
Location: Newark, DE
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My electronic parking brake failed. It would not release. I could start my car, put it in gear (drive or reverse) but it would not move. It definitely felt like the parking brake was still engaged and would not release.
I call my Hyundai Dealer (still under warranty) and a flatbed truck was sent out, free of charge .
The flatbed truck driver had to forcibly drive my car (against the parking brake) up on to his truck.
Once at the Hyundai dealership and they had looked at my car, I was told that they have never heard of this type of problem; the electronic parking brake failing to disengage .
My car has now been at the dealership for 4 days. I was just told that they may have found the problem in an electrical modular, BUT... they would have to call Hyundai to make sure that it was the problem .
Has anyone experienced this problem or ever heard of this happening?
Too late. Just happened to me. I use it the exact same way because I live on a hill.
Same thing happened to me on 11/5/2015 but not using the parking brake in an irregular fashion. Here are the details if interested:
Stopped the car, put transmission in park, set parking brake, turned off car, exited car. Came back 5 minutes later, started car, removed emergency parking brake, put transmission in reverse and car would not move. "EPB" error light illuminated (amber color) followed by "AUTO HOLD" light (amber color). Car would not go forward or backward - clear sensation that parking brake was on and rear brakes were locked.
Tried the following: Multiple and repeated attempts at releasing the brake by pressing and pulling the parking brake switch; pulling the fuses for the EPB modules (under the hood) and the EPB switch module assembly (left knee fuse panel in car); switching interior fuse panel from on to off to on; removing battery connection and allowing car to reset; putting in reverse and forcing the brake to release (as in normal release mode). Nothing worked.
Called Hyundai Roadside. They were very nice and arranged for flatbed tow. Driver arrived and said I would better off waiting until morning to see if dealer had solution because he would have to DRAG the car onto tow trailer. Next day, dealer had no solutions. So, tow truck PULLED my $57K bullitt-train onto flatbed and dropped off at dealer.
Next day (today), service manager checks car and confirms stuck EPB (parking brake). Gives key to tech who gets in car, presses EPB button, and voila - BRAKE DISENGAGES! Currently in research phase.
FYI - I have previously owned a 2010 Hyundai Genesis 4.6 Tech for full 5 years without incident. I know how GENESIS' function and this is not comforting. Have never used the parking brake in an irregular fashion; regular user of the AUTO-HOLD. This is clearly an electrical problem or intermittent mechanical. I must say that it is strange that there is no way to release the parking brake in these situations. If it happens to you, you will be stranded wherever you are!
Called Hyundai HQ and offered this information. Super nice and they opened a case file. I will follow-up with more details and resolution. Hope this helps someone and thanks to OP.